Frequently Asked Moving Questions
Free Moving Estimate
Hansen Bros. Moving & Storage knows that the process of planning a move can be a bit overwhelming. We have assembled the following list of Frequently Asked Questions so that you can find some quick answers at your convenience. If you have a question that is not included in our list, please call us at 1-888-300-7222.
When should I call Hansen Bros.?
If you need to move today, we can probably do that. If you require a written in-home estimate, you should call about 7 days to 2 weeks before your move. We generally just ask you to give us as much notice as you can.
How long does Hansen Bros. need for an in-home estimate?
Usually no more than an hour.
What are my responsibilities?
In brief …
Our move crew were very organized and efficient and most pleasant to deal with. They completed the job in less time than estimated, which we appreciated. We would have liked to see them handle vintage furniture pieces with greater care - although nothing was significantly damaged, there are a few new nicks and scrapes. Family members have used Hansen's several times over the years so it was logical to use you again - and I am sure we will at our next planned move.
-Merle and Joan O., May 1, 2018
See What 4680 Customers are Saying- Be present during the packing of your belongings.
- Take personal responsibility for jewelry and other high value items.
- Check and sign the inventory of your belongings.
- Ensure that no prohibited items are packed.
So what can or can’t I take with me?
Generally speaking, dispose of all flammable items, liquids, foods and other items that should not be shipped. Anything that can deteriorate should not be shipped. If you have a question about something, just call and ask.
Are there any items that cannot be transported?
Well, mainly those things you might expect – drugs and alcohol. Most forms of weapons can be transported as long as they are properly documented and prepared – some exceptions (i.e. Canada, International) do apply. Shipping certain high value items or collections may require you to purchase extra coverage.
What about my car?
Most of the time we can take your car(s), truck or SUV with the rest of your belongings in the trailer or container. If this is not possible, we can arrange for an alternate method. We do not transport cars as part of a regular local move, however.
Suppose I pack myself?
Why not? But be aware of the potential problems. For instance, valuation coverage will not pay out on goods packed by their owner, unless the exterior of the box is damaged.
How long will Hansen Bros. take to pack my goods?
Every home is different but we can normally pack a home in 1-2 days.
Can I leave my clothes in their drawers?
Yes, you can. The drawers should be packed snugly as the contents will shift as the furniture is moved.
Why Choose Us
History
Hansen Bros. Moving & Storage is locally owned and operated by the same family for four generations, since 1890. We have a well-established reputation for service quality and reliability with a high percentage of repeat household and commercial clients.
Professionalism
We’re a certified ProMover by the American Moving and Storage Association with A+ rating with the Better Business Bureau, voted “Best in Western Washington” in 2009 and from 2011 to 2016 by KING5. Our company is fully licensed and insured and member of WMC and AMSA.
Value
Hansen Bros. Moving & Storage provide free, no-obligation in-home estimate and competitive rates, including low minimum rates for shipments moving under 300 miles. We’ve set a refund policy for unused packing materials and three Puget Sound locations to help clients save on travel fee costs.
